Telesales Coordinator | Work from Anywhere JOB SUMMARY

H+ Hotel Plus is seeking a proactive and customer-focused Telesales Coordinator to support our Business Development team. In this role, you will generate and qualify leads, coordinate client meetings, manage CRM records, and provide sales administration support. You will play a key role in building new business opportunities and ensuring a smooth and efficient sales process.Conduct outbound calls to hotels, resorts, hostels, and other accommodation businesses to introduce the company's services and generate qualified sales opportunities. Responsibilities

• Research, identify, and qualify prospective clients from various sources, including OTAs, Google Maps, social media platforms, and internal lead databases.

• Schedule and coordinate online meetings between qualified prospects and the Business Development team.

• Follow up with prospective clients to nurture relationships and maximize business opportunities.

• Respond to customer inquiries and provide accurate information about the company's services via phone, email, and other communication channels.

• Gather customer feedback and business insights to support service improvements and sales strategies.

• Maintain accurate customer records, sales activities, and pipeline updates within the CRM system.

• Prepare quotations, contracts, proposals, and other sales-related documents accurately and on time.

• Coordinate the sales process from lead generation through contract completion and customer onboarding.

• Manage meeting schedules, calendars, and administrative support for the Business Development team.

• Collaborate with Partner and Operations teams to ensure a smooth onboarding process for new clients.

• Prepare pipeline reports, lead status updates, onboarding reports, and other sales documentation.

• Support online and offline marketing campaigns, sales events, and promotional activities.

• Work closely with cross-functional teams to ensure excellent customer experience and efficient sales operations.
  

Requirements

• Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.

• 1–2 years of experience in telesales, sales coordination, business development, or hospitality sales.

• Strong communication skills in both Thai and English.

• Excellent interpersonal, negotiation, and relationship-building skills.

• Ability to understand customer needs and identify business opportunities.

• Strong organizational and time management skills with the ability to prioritize multiple tasks.

• Positive attitude with a proactive and goal-oriented mindset.

• Proficiency in Google Workspace and CRM systems.

• Strong attention to detail and problem-solving skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Experience using AI tools to improve work efficiency beyond a basic level will be considered an advantage.
  

Join H+ Hotel Plus and play a key role in helping hotels grow through innovative business solutions. As a Telesales Coordinator, you will be at the forefront of building new partnerships, creating valuable business opportunities, and supporting a high-performing Business Development team. If you are passionate about sales, relationship building, and making a meaningful impact in the hospitality industry, we would love to hear from you.